Privacy Policy

This Privacy Policy describes how Gardinex ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit or make a purchase from https://gardinex.com (the "Site").

1. Information We Collect

1.1 Personal Information You Provide

When you use our Site or place an order through Shopify, we may collect the following information:

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by Shopify Payments or other third‑party payment providers)
Account login credentials
Order history and preferences

1.2 Automatically Collected Information

When you visit the Site, Shopify and our service providers may automatically collect certain information, including:

IP address
Browser type and version
Device information
Pages viewed and time spent on the Site
Cookies, pixels, and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about your orders, account, or inquiries
Provide customer support
Improve our website, products, and services
Send promotional or marketing communications (you may opt out at any time)
Detect and prevent fraud or unauthorized activities
Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies provided by Shopify and third‑party partners to:

Enable essential store functionality (cart, checkout, login)
Remember your preferences
Analyze store traffic and performance
Support marketing, advertising, and retargeting campaigns

You can manage cookie preferences through your browser settings or any cookie consent tool we use. Disabling cookies may affect the functionality of the Site.

4. Sharing Your Information

We may share your personal information with:

Shopify, which powers our online store and processes your data to provide its services
Payment processors (e.g., Shopify Payments, PayPal, Stripe)
Shipping and fulfillment partners
Marketing and analytics providers
Legal or regulatory authorities when required by law

We do not sell your personal information.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Data Security

Our store is hosted on Shopify. Shopify provides industry‑standard security measures to protect your personal information, including encryption and secure servers. We also implement reasonable administrative safeguards; however, no method of transmission over the internet is completely secure.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your personal information
Object to or restrict certain processing activities
Withdraw consent at any time
Request data portability

To exercise your rights, please contact us using the information below.

8. Third‑Party Links

Our Site may contain links to third‑party websites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13 (or 16 where required by law). We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@gardinex.com

Address: Industrigatan 33, 212 28 Malmö, Sverige